Secureassist Security Systems Ltd is able to offer a bespoke monitoring service which allows our technical staff to remotely access your system in order to provide a range of additional services.
Using this remote engineering service, known as ‘Remote Dial In (RDi)’ we are able to carry out the following:
• Remote Arming / Disarming
• Remote Resetting
• Remote Interrogation • Remote Engineering
• Remote Auditing • Remote User Code Programming
• Remote Viewing on Alarm Activation • Remote Audits
• Remote Daily Image Checks • Remote Footage retrieval
• Remote Live Monitoring (Optional) • Remote Viewing on Alarm Activation
• Remote Audits • Remote Footage Retrieval (in conjunction with CCTV)
• Remote Live Monitoring (Optional) • 24 hour Access to Remote Engineering Personnel
• Secure Backup Communications to Approved Alarm receiving centre • Police Response Liaison
• Remote Keyholder and Incident Management
These additional services speed up the response time to any issues raised and allow us to send our on call engineers, at a convenient time to yourself, with all the information of the fault, reducing both time and costs on site.